A cyber breach is much more than a technology issue. The whole future of the organization is at stake. The attack may also be a governmental and societal risk to the country and its citizens.
H72 is the business leadership model for cyber crisis management. We designed it to help the top management of an organization under duress. The model considers the technological, legal, and reputational dimensions of a cyber crisis, with theultimate objective of securing business continuity and minimizing reputation damage.
The name of our service, H72, derives from the EU GDPR statute (EU 2016/679) that requires the controller to "notify the personal data breach to the supervisory authority without undue delay and, where feasible, not later than 72 hours after having become aware of it".
The H72 process addresses the physical and emotional aspects of a cyber crisis. Physical factors include, for instance, the mechanisms of the situation room and rolling status analysis. The emotional aspects consider, for example, the psychological stamina of the crisis team and post-event defusing of the crisis.
H72 comes to aid when going gets tough, and an increasing number of organizations are willing to prepare for and prevent cybercrime.
